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problem with anniversery 1.5


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#1 deebs1596

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Posted 13 October 2008 - 08:46 PM

hey everyone,
i got back from a good friends cabin and i pulled out my new 20th annversery for a quick flight; but to my surprise it was sent to a wind of change without being signed :blink: ...im not sure how it happened but i know mistakes are unavoidable and one will turn up eventually so i understood. i called the shop and told them the problem and the person i spoke to was apologetic and told me to ship it back to them and they would send me a new one signed and everything. i was very impressed by their level of professionalism and attention to making any problems that arise, right. i look forward to working with said shop any time in the future when i look to acquire any kite related merchendise.
-Dan
----Dan-----

lost in thought or lost in a field... either way send a search party

i fly what i can and stare at what i cant.

#2 Baloo

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Posted 13 October 2008 - 09:41 PM

If you get good service Dan, let us all know.

Tell us which shop it is.

It is always good to know about good stuff. I am sure there must be folks in your area that could benefit from this info.

#3 deebs1596

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Posted 13 October 2008 - 09:59 PM

If you get good service Dan, let us all know.

Tell us which shop it is.

It is always good to know about good stuff. I am sure there must be folks in your area that could benefit from this info.


so far the service has been fantastic and i will gladly work with a wind of change any day of the week. around me there are no kite shops except a few hours drive to mystic, CT so all my kites i order online and awind of change is one of the best ive used so far
----Dan-----

lost in thought or lost in a field... either way send a search party

i fly what i can and stare at what i cant.

#4 awindofchange

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Posted 14 October 2008 - 01:45 PM

Dan,

Thanks for the kind words. I have a "signed" anniversary already boxed up and waiting here to get out to you. Not sure how the unsigned one ended up here but we'll get it taken care of for you no problem. I did run through the rest of our Anniversary's here and they are all signed and good, you just got lucky (er, unlucky?) and got one that slipped through Revolution.

#5 AldenMiler

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Posted 14 October 2008 - 01:54 PM

Send it to me. I'll sign it and send it right back!!!!!! Yeah, that's it... send it to me!

I have nothing but good things to say about Kent's shop also!!!!!!


-Alden
"Don't go in there!" RC

#6 Baloo

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Posted 14 October 2008 - 02:50 PM

Bet there aint many folks out there with an unsigned 20th. Come to think of it I had best have a look at mine.

#7 deebs1596

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Posted 14 October 2008 - 02:57 PM

Bet there aint many folks out there with an unsigned 20th. Come to think of it I had best have a look at mine.


its right in the middle just to the left of the center i believe. when i saw it unsigned i was surprised it slipped through, but it happens so i let them know to better their already phenomial customer satisfaction
----Dan-----

lost in thought or lost in a field... either way send a search party

i fly what i can and stare at what i cant.

#8 Felix Mottram

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Posted 14 October 2008 - 02:59 PM

Bet there aint many folks out there with an unsigned 20th. Come to think of it I had best have a look at mine.


Last time I looked mine was not signed...

Felix

#9 deebs1596

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Posted 14 October 2008 - 04:36 PM

felix, did you order one of the signed 20th anniversery Limited edition revs or was it a 20th anni b series or of the sort?
----Dan-----

lost in thought or lost in a field... either way send a search party

i fly what i can and stare at what i cant.

#10 Sailor99

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Posted 14 October 2008 - 09:13 PM

Last time I looked mine was not signed...

Yep none of the ones I have seen have been signed, unless it was mass signed at festivals this summer of course. Who is supposed to sign them?
Over - Jeremy

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#11 Baloo

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Posted 15 October 2008 - 12:01 AM

Should be signed by the brothers.

#12 deebs1596

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Posted 15 October 2008 - 07:48 PM

yea i saw that the brothers sign the 20th anniversery and that was one of the things that pulled me into buying one- even if i dont fly it that much it will still be a piece of history
----Dan-----

lost in thought or lost in a field... either way send a search party

i fly what i can and stare at what i cant.




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