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Blast arrived with poor Blast 2-4 Video!!


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#21 John Barresi

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Posted 10 July 2008 - 12:35 PM

Rock on Ben, that's why we love ya baby!!! ;)

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#22 RevWizard

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Posted 10 July 2008 - 12:35 PM

John ...

Not sure your giving Ian the respect he deserves ... I think you'll find he is 'mature' enough (feel free to check his profile) to know how to conduct himself without the need to be told what's 'polite and proper' ... and I'm pretty sure he isn't the first person to come on hear and comment on quality of service or possible improvements to a product we are all fans of.... its called constructive criticism and I'm sure Rev have broad enough shoulders to see these things as 'opportunities' to show how well they help the 'family' out when things go wrong...

If we cant use this forum to air our opinions/grievances where would you like us to go??

Sorry to 'vent' but I've had a tough day and I really cant be doing with that sort of comment!

Sorry, I can't really agree with beefing to everyone about an error before consulting first with the manufacturer or place where you made the purchase.
I would say always give the manufacture of the item, whomever it may be, at least one chance to correct the error before beefing to everyone about it.

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#23 Jonesey

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Posted 10 July 2008 - 12:41 PM

Perfect response Ben ... must be nice to have a product we all obviously care so much about ...My kids 5th Birthday today so of course I bought him a kite... he opened it and said 'but its not like your ones Dad' think the family will be getting bigger soon!

#24 Sailor99

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Posted 10 July 2008 - 12:43 PM

A company setting up a forum dedicated to their products is always a double edged sword. If you do it you have to take the rough with the smooth.
Over - Jeremy

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#25 John Barresi

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Posted 10 July 2008 - 01:01 PM

Sorry, I can't really agree with beefing to everyone about an error before consulting first with the manufacturer or place where you made the purchase.
I would say always give the manufacture of the item, whomever it may be, at least one chance to correct the error before beefing to everyone about it.

In general, I'd agree with John on this one...

However, in this instance, the question was brought up directly to the Rev community and ultimately unearthed another couple of people with the same issue.

For the good of the whole, and well handled by Ben/Rev. ;)

John Barresi

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(found in a fortune cookie - possibly an Einstein quote)

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#26 Madquad

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Posted 10 July 2008 - 09:21 PM

Yes , Thanks Ben.
Looking forward to that DVD.

Anyone who has got good tips about tuning, setting up, adjustments and additional flying tips about the Powerblast 2-4 ???

Cant wait to fly my newest familymember !!!

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#27 ian4c

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Posted 11 July 2008 - 04:30 AM

If we cant use this forum to air our opinions/grievances where would you like us to go??


Thanks Jonesey for your support. And Sailor. I believe you are correct. Rev should be able to take the good with the bad. Let's face it 99.9% of everything said on the forum is positive.

I subscribe to a few manufacturer forums including my make of car forum. You should see the flack most of them get! But it helps the manufacturers to get it right!

Ben, in my opinion Rev has 100% positive support from all members. Great forum! No question.

Me? I love my Revs.

Ian




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